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Recipe for Perfect Customer Service

The Appraiser Coach

I’m not the biggest dessert person in the world, but I have a weakness for Arnold Palmers. For those of you unfamiliar with what an Arnold Palmer is, it’s a. Read More.

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Which Hat Are You Wearing?

The Appraiser Coach

There are many different roles the we play as appraisers. We’re the technician, the business owner, the customer service representative, the secretary, Read More

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Facing Hard Conversations With Confidence

The Appraiser Coach

George is in charge of customer service, and we’ve been noticing that things aren’t going so well. Many of us prefer to just ignore a problem and hope it goes away, rather than actually talking to someone about it and fixing it. I’d like to share with you a practice that I use when addressing these kinds of issues.

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HAVE YOU CHECKED THE PROCEDURAL MANUAL?

The Appraiser Coach

Set up a webpage for customer service, data entry, research, office management, and any other components you see fit. There are a lot of website hosts out there that you could use to create something like this, but sites.google.com offers all you need to create multiple webpages, and it’s conveniently free.